Dear Valued Customers,
Welcome to our E-Newsletter August 2019
Welcome to our E-Newsletter August 2019! We wish all Singaporeans a Happy National Day!
The exponential spread of smart phone technology has translated into ever rising mobile Internet consumption rate in Southeast Asia region and beyond. With consumers in many developing markets becoming digitally connected, the expectations of a seamless customer digital experience can only increase.
3E Accounting Mobile App
3E Accounting Singapore understands this and has designed a new mobile app for a seamless digital customer journey. What makes the app compelling is its simple and intuitive layout, responsive navigation, and easy-to-use interface.
Loaded with unique features like in-app appointment scheduling and latest promotions, the 3E Accounting mobile app is more than just a business app, it is our commitment to an enhanced digital relationship. For example, the appointment-scheduling feature does more than giving customers a list of available times to book a meeting or consultation service. Customers can make a same-day appointment rather than schedule days or weeks in advance. Another unique feature helps customers locate our corporate offices across the globe. Customers not only get a teardrop-shaped Google maps pin on the map, but a built-in Google map service for instant navigation as well as direct contact information that includes office address, opening hours, email and website.
Get Ahead To Be a Better Director
The journey to be a better company director and entrepreneurship is now made easier. The Accounting and Corporate Regulatory Authority (“ACRA”) Academy is providing the Directors Training Programme (DTP) to help new company directors understand their statutory duties and responsibilities and the Essentials of Starting a Business (ESB) programme which provides aspiring entrepreneurs with essential information on starting a business.
Regulatory Updates from MAS
On the regulatory front, the Monetary Authority of Singapore (“MAS”)’s recent announcement on the issuance of digital bank licences has excited the financial industry. For one, it marked a new chapter for the local financial sector with the addition of virtual banking services. For another, many believe that the setup of digital banks will tap and benefit the niche segments of the market, e.g. micro-SMEs, that are often underserved by conventional banks.
Meanwhile, banking customers can expect changes in the e-payment notification after MAS updated its E-payments Guidelines Based on Customer Feedback (with effect from 30 June 2019). The new guidelines changed the rule in e-payment alerts as customers can now decide their own e-payment notifications limits. While having fewer e-payment alerts mean having less mobile notification disruptions, it is important for customers to know that e-payment alerts can help spot fraud and allow them to stay on top of their finances.
Technology has not only changed the way we do business, it has also brought about ever higher customer expectations. Today, customers anticipate simple, seamless and personalised experiences at every touch point. 3E Accounting, as many other businesses do, understands that we must keep up with these expectations and embrace technology for better connectivity, integration and efficiency. We hope you enjoy navigating our new mobile app!
Thank you.
Lawrence Chai
Founder, 3E Accounting Group
Read More in our E-Newsletter August 2019.
